Delivery and Returns
How to purchase
Buying a piece of my original artwork is an easy process using Paypal
I deliver throughout the UK using Royal Mail or couriers where appropriate.
I also deliver internationally using Royal Mail or reputable couriers.
Delivery costs will be individually calculated on each purchase.
All my artworks are expertly packed and fully insured.
My aim is to deliver within one week from order completion, but please allow up to 14 days excluding weekends.
If you have special requirements or urgent delivery dates please contact us prior to ordering.
Please note that my artwork will require a signature on delivery. Signing for receipt of goods is acceptance that the goods have arrived in good condition.
Therefore I would ask that you check before signing or marked as unchecked next to your signature.
In the event of a picture being damaged, photographic evidence may be required to show the extent of the damage.
Please keep your picture until I have fully investigated the situation as this may lead to me being unable to refund you or refund postage charges,
Please remember that all the photographs of my artwork have been photographed to the best of my ability and areas true to the artwork colours as possible, but colours can vary particularly with the pewter images which can change in different lights (which is one of its qualities)
All measurements contain the image size, mount size and frame size where applicable.
All framed pictures are finished using ArtGlass.
Our returns policy is in accordance with the UK Consumer Protection (Distance Selling) Regulations.
You may cancel your order within 7 working days of receipt for a full refund excluding postage.
Pictures must be returned in their original packaging or a substantial, protective packaging to fully protect the artwork.
All work must be returned in the same condition it left the studio.
You must also return the artwork with the appropriate postage insurance at your expense.
I cannot refund if the item is returned damaged